Sandra Rossiter
The Management Trust
Position Title: Community Center Coordinator
Location: Nipomo, CA at Black Lake Management Association
Reporting To: Executive Community Association Manager
Status: Non-Exempt, Part-Time
Salary: DOE
DIRECT LINK TO APPLY: https://www.appone.com/MainInfoReq.asp?R_ID=4356403
COMPANY PROFILE:
The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.
EMPLOYEE OWNER POSITION PURPOSE:
The Community Center Coordinator is responsible for providing exceptional customer service and quality administrative support to both internal and external clients, including, but not limited to: partnering with Community Association Managers (CAMs), performing special projects/research, processing architectural modifications, conducting site reviews, and various coverage (i.e. phone) to answer questions and concerns from homeowners, Board Members, and vendors.
JOB DUTIES AND RESPONSIBILITIES:
Support and troubleshoot a variety of homeowner needs with a solutions-centric approach; redirect as needed and follow-up to ensure resolution was achieved
Perform weekly site reviews for compliance violations and mail letters to homeowners
Conduct monthly electric meter reading and report to appropriate parties
Report maintenance concerns to CAM and assist/coordinate repairs as directed
Identify compliance trends and discuss with/propose solutions to CAM
Process ARC requests and maintain steady communication with CAM throughout this process
Maintain community room calendar and events; similarly prepare and distribute Traditions calendar
Oversee clubhouse usage
Take, prepare, and distribute minutes from association Board meetings and Executive Sessions; perform other meeting setup as needed (such as room coordination and posting agendas)
Oversee special events
Other duties and special projects as assigned
QUALIFICATIONS
High School Diploma (or equivalent); Associate’s Degree preferred
Proficiency in administrative support – generally between 1-4 years, depending on the position level
Solid knowledge of Microsoft Outlook, Excel, and Word; intermediate skills a plus
Conflict resolution skills
Ability to meet deadlines and address time-sensitive issues
Superior multi-tasking skills
Excellent written and verbal communication
Ability to provide high-level customer service with astute attention to detail and organization
Must be a team player
Ability to manage workflow amid shifting priorities
Willing to learn Company process and procedures, and learn/use proprietary software
Adaptable and dependable with a solid attendance record
Professional and respectful demeanor with all internal and external customers at all times
SPECIAL POSITION REQUIREMENTS:
Must have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policy
ESSENTIAL FUNCTIONS:
Use standard office equipment, including: computer, phone, copier/scanner, etc.
Be stationary for periods of time
Relocate up to (25) pounds
Possibly travel to and from offsite locations
SUPERVISES OTHERS? IF SO, LIST:
None
SCHEDULE & TRAVEL:
Monday-Friday from approx. 9:00 am-12:00 pm
This position may require occasional long hours to meet business needs
The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.
TMT reserves the right to modify this job description at any time based on business need.
DIRECT LINK TO APPLY: https://www.appone.com/MainInfoReq.asp?R_ID=4356403
Community Center Coordinator
Description
The Management Trust
Position Title: Community Center Coordinator
Location: Nipomo, CA at Black Lake Management Association
Reporting To: Executive Community Association Manager
Status: Non-Exempt, Part-Time
Salary: DOE
DIRECT LINK TO APPLY: https://www.appone.com/MainInfoReq.asp?R_ID=4356403
COMPANY PROFILE:
The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.
EMPLOYEE OWNER POSITION PURPOSE:
The Community Center Coordinator is responsible for providing exceptional customer service and quality administrative support to both internal and external clients, including, but not limited to: partnering with Community Association Managers (CAMs), performing special projects/research, processing architectural modifications, conducting site reviews, and various coverage (i.e. phone) to answer questions and concerns from homeowners, Board Members, and vendors.
JOB DUTIES AND RESPONSIBILITIES:
Support and troubleshoot a variety of homeowner needs with a solutions-centric approach; redirect as needed and follow-up to ensure resolution was achieved
Perform weekly site reviews for compliance violations and mail letters to homeowners
Conduct monthly electric meter reading and report to appropriate parties
Report maintenance concerns to CAM and assist/coordinate repairs as directed
Identify compliance trends and discuss with/propose solutions to CAM
Process ARC requests and maintain steady communication with CAM throughout this process
Maintain community room calendar and events; similarly prepare and distribute Traditions calendar
Oversee clubhouse usage
Take, prepare, and distribute minutes from association Board meetings and Executive Sessions; perform other meeting setup as needed (such as room coordination and posting agendas)
Oversee special events
Other duties and special projects as assigned
QUALIFICATIONS
High School Diploma (or equivalent); Associate’s Degree preferred
Proficiency in administrative support – generally between 1-4 years, depending on the position level
Solid knowledge of Microsoft Outlook, Excel, and Word; intermediate skills a plus
Conflict resolution skills
Ability to meet deadlines and address time-sensitive issues
Superior multi-tasking skills
Excellent written and verbal communication
Ability to provide high-level customer service with astute attention to detail and organization
Must be a team player
Ability to manage workflow amid shifting priorities
Willing to learn Company process and procedures, and learn/use proprietary software
Adaptable and dependable with a solid attendance record
Professional and respectful demeanor with all internal and external customers at all times
SPECIAL POSITION REQUIREMENTS:
Must have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policy
ESSENTIAL FUNCTIONS:
Use standard office equipment, including: computer, phone, copier/scanner, etc.
Be stationary for periods of time
Relocate up to (25) pounds
Possibly travel to and from offsite locations
SUPERVISES OTHERS? IF SO, LIST:
None
SCHEDULE & TRAVEL:
Monday-Friday from approx. 9:00 am-12:00 pm
This position may require occasional long hours to meet business needs
The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.
TMT reserves the right to modify this job description at any time based on business need.
DIRECT LINK TO APPLY: https://www.appone.com/MainInfoReq.asp?R_ID=4356403
Images:
Sandra Rossiter
5/
5customer reviews
Category:
jobs | customer service
2022-02-15