Lawrence Ross
As a Customer Care Associate with The Meet Group, you will join an industry-leading Trust & Safety team focused on supporting members of our mobile apps -- MeetMe, Skout, Tagged, GROWLr -- in addition to supporting video users of industry partners that implement our Live video product (vPaaS) on their platforms.
This is a full-time, permanent, work-from-home position open to residents of Pennsylvania & New Jersey. Candidates should only apply if they have a private home-based workspace, high-speed Internet suitable for reliable remote work, and the availability to focus on assigned tasks during set work hours. Hardware (laptop, desktop display, etc.) is company-provided. Applicants must be 18 or older & authorized to work in the United States.
Work Schedule:
When applying, please include a cover letter.
3rd shift - $21.45/hour; $19.50 + 10% shift differential ($44,616/year)
Sunday, Monday, Tuesday, Wednesday, Thursday - 12am-9am
Responsibilities:
Supporting members via email & phone
Investigating & addressing Terms of Service violations
Escalating safety-related matters to law enforcement
Reviewing user-generated content including photo uploads, text, and video
Compiling & processing cash rewards redeemed by video content creators
Analyzing purchase & virtual gift activity
Assisting with other duties / projects as assigned
Requirements:
Private home-based workspace, high-speed Internet, and availability to focus on assigned tasks during set work hours
Working regularly scheduled weekend days & holidays
Customer Service experience (in a remote / metrics-driven role preferred)
Computer / smartphone / social media savvy; working knowledge of iOS, Android, Mac/PC, MS Office, Google Workspace
Excellent written & verbal communication skills
Ability to follow documented processes & procedures, and quickly adjust when coached
High School Diploma or GED equivalent (College degree preferred)
Benefits & Perks:
Competitive salary, comprehensive health insurance, 401(k) match
Generous paid time off program
Optional overtime opportunities
Paid training
Save the commute!
Trust & Safety - Customer Care Associate (3rd shift/Full-time/Remote)
Description
As a Customer Care Associate with The Meet Group, you will join an industry-leading Trust & Safety team focused on supporting members of our mobile apps -- MeetMe, Skout, Tagged, GROWLr -- in addition to supporting video users of industry partners that implement our Live video product (vPaaS) on their platforms.
This is a full-time, permanent, work-from-home position open to residents of Pennsylvania & New Jersey. Candidates should only apply if they have a private home-based workspace, high-speed Internet suitable for reliable remote work, and the availability to focus on assigned tasks during set work hours. Hardware (laptop, desktop display, etc.) is company-provided. Applicants must be 18 or older & authorized to work in the United States.
Work Schedule:
When applying, please include a cover letter.
3rd shift - $21.45/hour; $19.50 + 10% shift differential ($44,616/year)
Sunday, Monday, Tuesday, Wednesday, Thursday - 12am-9am
Responsibilities:
Supporting members via email & phone
Investigating & addressing Terms of Service violations
Escalating safety-related matters to law enforcement
Reviewing user-generated content including photo uploads, text, and video
Compiling & processing cash rewards redeemed by video content creators
Analyzing purchase & virtual gift activity
Assisting with other duties / projects as assigned
Requirements:
Private home-based workspace, high-speed Internet, and availability to focus on assigned tasks during set work hours
Working regularly scheduled weekend days & holidays
Customer Service experience (in a remote / metrics-driven role preferred)
Computer / smartphone / social media savvy; working knowledge of iOS, Android, Mac/PC, MS Office, Google Workspace
Excellent written & verbal communication skills
Ability to follow documented processes & procedures, and quickly adjust when coached
High School Diploma or GED equivalent (College degree preferred)
Benefits & Perks:
Competitive salary, comprehensive health insurance, 401(k) match
Generous paid time off program
Optional overtime opportunities
Paid training
Save the commute!
Images:
Lawrence Ross
5/
5customer reviews
Category:
jobs | driver, security
2022-02-15